Shipping Policy

Please read our Shipping Policy carefully before placing your order. The guidelines below apply to all transactions made on Spookybase.

Logistics Partners & Shipping Rates

We partner with top-tier international freight carriers—such as 4PX, YunExpress, Wanb Express, and UBI—to ship our festive and daily apparel worldwide.

Shipping charges are automatically calculated during checkout based on your order value:

  • Orders under $58.99: Standard Shipping ($7.99)
  • Orders $59.00 and above: FREE Standard Shipping

(Note: Certain oversized or specialty products may be subject to specific delivery fees based on weight or dimension requirements.)

Processing & Fulfillment Schedule

Handling Time: All items undergo quality inspection, packaging, and dispatch within 3 to 7 business days after payment confirmation.

Customs, Import Taxes & Duties

We deliver internationally to destinations across North America, Europe, Asia, Central America, and Oceania. International packages may occasionally be subject to local import taxes, customs duties, or handling fees imposed by the destination country's government. Any such additional charges are the exclusive responsibility of the recipient.

Delivery Timelines & Delays

Although we make every effort to ensure timely deliveries, occasional transit delays may occur due to carrier logistics, severe weather conditions, or customs clearance procedures. If your package experiences an extended delay, our support team will keep you informed with updated tracking information.

Consumer Rights (EU & UK Customers)

For customers located in the European Union and the United Kingdom, your statutory consumer rights remain fully protected under applicable local laws and are not restricted by this policy. Please review our Terms & Conditions for further details.

Need Logistics Assistance?

To learn more about returning or exchanging an item, please visit our Return & Refund Policy.

If you have any inquiries regarding shipment tracking or delivery status, please contact our support team anytime at service@spookybase.com.